• Shipping
Estimated delivery time is 3–7 business days, depending on the customer’s location. During peak periods, delivery times may vary slightly.
• Exchanges
Customers are eligible to exchange items within 3 days of receiving the product. Items must remain unused, undamaged, and in their original condition.
For exchanges to a higher-priced item, the price difference will be applied.
Please note: Refunds are not available for exchanges to lower-priced items.
• Order Cancellation & Refunds
We do not support order cancellation or refunds under any circumstances once an order has been confirmed.
• Exchange Process
To request an exchange, please contact us directly through our official fanpages or customer support channels.